Create a webhook

Establishing and using webhooks.

Overview

Webhooks are used to notify other applications of specific events or changes that occur in your Skedulo application in real-time.

You can use the Skedulo API to establish webhooks between the Skedulo application and your secure HTTPS API to implement specific event reactions. For example, your application may need to be notified every time a new job is created, every time a job is updated with resource information, or every time a job status changes from Queued to Dispatched.

Skedulo also supports deferred webhooks and filtering, which means that you can configure your webhooks to fire if an object has a field equal to a specified value after a set period of time. For example, you can configure a webhook to send a notification if the status of a job has not been changed to Pending Dispatch within 24 hours of the job creation time.

This chapter demonstrates how to set up webhooks for Skedulo using the Skedulo API and ngrok, which is a useful tool for locally testing and viewing webhook responses.

Prerequisites

  • You must have an API user configured in your Skedulo organization. See Skedulo API user for more information.

  • You have a valid API access token and have configured this as an environment variable. This example uses $AUTH_TOKEN to represent the API authentication environment variable.

  • Node/NPM is installed.

  • (Optional) jq is installed.

    This example uses .json files executed using cURL commands for readability and simpler query creation

  • Tracking must be enabled on custom objects that the webhook uses. Tracking is automatically enabled on most standard objects, and all custom objects created after 10 May 2024. Objects created prior to this date will need to have tracking manually enabled. Additionally, Skedulo for Salesforce teams require additional configuration within Salesforce.

Enable tracking on a custom object

To manually enable tracking on an object, do the following steps.

  1. Find the objectId of the custom object by making the following request: curl --location --request POST “https://api.skedulo.com/custom/schemas” --header "Authorization: Bearer <token>"

  2. Pass the objectId to this endpoint: curl --location --request POST "https://api.skedulo.com/custom/standalone/schema/{objectId}/track" --header "Authorization: Bearer <token>"

Create a webhook

  1. Create and open a webhooks folder from the terminal:

    $ mkdir webhooks && cd webhooks
    
  2. Download and install ngrok in the webhooks folder:

    a. Go to https://ngrok.com/ and click Download.

    b. Download the version of ngrok for your operating system.

    c. Unzip ngrok into the /webhooks folder.

  3. Create a file called httpserver.js with the following configuration:

    
    const http = require("http");
    
    http.createServer((req, res) => {
      const body = [];
      req
        .on('data', (chunk) => {
          body.push(chunk);
        })
        .on('end', () => {
          const bodyStr = Buffer.concat(body).toString();
          const obj = {
            headers: req.headers,
            body: JSON.parse(bodyStr)
          }
          console.log(JSON.stringify(obj, null, 2))
          res.write(JSON.stringify(obj, null, 2))
          res.end()
        });
    
      res.writeHead(200, {"Content-Type": "application/json"})
    }).listen(8080)
    
  4. Start the HTTP server in one terminal: node httpserver.js

  5. Start ngrok in another terminal:

    ./ngrok http 8080
    
    Ngrok started in terminal.

    Take note of the HTTPS address of your ngrok server. For example: https://b14b2804.ngrok.io

  6. In another terminal, create a file called webhook.js.

    This is just so you can create your queries in a readable way. It’s not necessary if you want to just send your JSON queries using a cURL command.

    Add the following content to your webhook.js file, using the HTTPS ngrok server address as the url.

    const url = "https://b14b2804.ngrok.io"
    
    const json = {
      name: "test",
      url: url,
      type: "graphql",
      query: `
        subscription {
          schemaJobs {
            operation
            timestamp
            data {
              UID
              Duration
            }
            previous {
              Duration
            }
          }
        }
      `
    }
    
    console.log(JSON.stringify(json, null, 2))
    
  • One of the fields in the data block needs to change to call the webhook. In this case, this includes UID and Duration.
  • The schemaJobs field also accepts filter and extendedFilter parameters.
  • The operation parameter can be used to ignore events that do not have the operation value. The operation parameter accepts an array of values: INSERT, UPDATE or DELETE.
  1. Create a webhook request body:

    node webhook.js > temp.json 
    
  2. Create a POST request to the Skedulo API that references the temp.json file containing the GraphQL subscription request:

     curl -s -X POST -H "Authorization: Bearer $AUTH_TOKEN"  -H "Content-Type: application/json" -d @temp.json 'https://api.skedulo.com/webhooks' | jq
    

    This returns the following response in the terminal:

    {
      "result": {
        "id": "9849cceb-c426-488b-89dc-6ff02b33802d",
        "name": "test",
        "url": "https://b14b2804.ngrok.io",
        "headers": {},
        "query": "\n    subscription {\n      schemaJobs {\n        operation\n        timestamp\n        data {\n          UID\n          Duration\n        }\n        previous {\n          Duration\n        }\n      }\n    }\n  ",
        "customFields": {},
        "type": "graphql"
      }
    }
    
  3. Create a new job using a GraphQL query.

    The following response should appear in the terminal window that is listening on port 8080:

    {
      "headers": {
        "user-agent": "Skedulo-Webhook",
        "skedulo-webhook-id": "9849cceb-c426-488b-89dc-6ff02b33802d",
        "skedulo-request-id": "317cc297-c9cb-41e5-a741-366b3724cb8e",
        "content-length": "182",
        "content-type": "application/json; charset=UTF-8",
        "accept-encoding": "gzip, deflate",
        "host": "b14b2804.ngrok.io",
        "accept": "*/*",
        "x-forwarded-proto": "https",
        "x-forwarded-for": "34.215.60.60"
      },
      "body": [
        {
          "data": {
            "schemaJobs": {
              "data": {
                "UID": "00145d1e-974a-4f97-9cd7-7cd280f824a8",
                "Duration": 60
              },
              "previous": {
                "Duration": 60
              },
              "operation": "INSERT",
              "timestamp": "2019-07-02T03:29:35.969Z"
            }
          }
        }
      ]
    }
    

You can also view the webhook trigger request responses in the local ngrok web interface.

  1. Update a job to change the Duration to 30. The response displays in the terminal:

    {
      "headers": {
        "user-agent": "Skedulo-Webhook",
        "skedulo-webhook-id": "9849cceb-c426-488b-89dc-6ff02b33802d",
        "skedulo-request-id": "fdf22ac0-b6d5-4453-9bfa-9735c7e2cdde",
        "content-length": "182",
        "content-type": "application/json; charset=UTF-8",
        "accept-encoding": "gzip, deflate",
        "host": "b14b2804.ngrok.io",
        "accept": "*/*",
        "x-forwarded-proto": "https",
        "x-forwarded-for": "34.215.60.60"
      },
      "body": [
        {
          "data": {
            "schemaJobs": {
              "data": {
                "UID": "00145d1e-974a-4f97-9cd7-7cd280f824a8",
                "Duration": 30
              },
              "previous": {
                "Duration": 60
              },
              "operation": "UPDATE",
              "timestamp": "2019-07-02T03:31:27.970Z"
            }
          }
        }
      ]
    }
    
  2. A record of the HTTP request appears in the terminal tab that is running ngrok:

    Ngrok operations terminal.

    The ngrok web interface also shows both of the operations and responses:

    Ngrok web interface.

Use configuration variables in webhooks

To make webhooks more portable, they can make use of configuration variable templates.

Templates are formatted as {{ CONFIG_VAR_NAME }} and are supported on these webhook fields:

  • url
  • headers

Example:

{
    "type": "graphql",
    "query": "subscription { schemaJobs { operation timestamp data { Description }}}",
    "name": "job-webhook",
    "url": "{{ JOB_CHANGED_HEADER }}",
    "headers": {
        "X-Demo": "{{ JOB_CHANGED_HEADER }}"
    }
}

When the webhook is triggered, the templates will resolve to the values of the configuration variables. If any of the configuration variables are not found, then the webhook will fail.

Retrieve webhooks

You can retrieve webhooks that are currently set up for your tenancy using the following cURL command:

curl -s -X GET -H "Authorization: Bearer $AUTH_TOKEN" https://api.skedulo.com/webhooks

Because I still have both the test and test_deferred webhooks active, the response returns both webhooks:

{
  "result": [
    {
      "id": "9849cceb-c426-488b-89dc-6ff02b33802d",
      "name": "test",
      "url": "https://b14b2804.ngrok.io",
      "headers": {},
      "query": "\n    subscription {\n      schemaJobs {\n        operation\n        timestamp\n        data {\n          UID\n          Duration\n        }\n        previous {\n          Duration\n        }\n      }\n    }\n  ",
      "customFields": {},
      "type": "graphql"
    },
    {
      "id": "6b6d32e0-ad1f-45fa-9f03-b5264ca02ecb",
      "name": "test_deferred",
      "url": "https://b14b2804.ngrok.io",
      "headers": {},
      "schemaName": "Jobs",
      "fieldName": "CreatedDate",
      "offset": 10000,
      "filter": "Description != 'cancel'",
      "query": "\n      subscription {\n        jobs {\n          UID\n          Name\n          Description\n          Duration\n          Start\n          End\n          CreatedDate\n          JobAllocations {\n            UID\n          }\n        }\n      }\n    ",
      "customFields": {},
      "type": "graphql_deferred"
    }
  ]
}

Delete a webhook

To delete a webhook when it is no longer required, use the following cURL command with the webhook id.

curl -s -X DELETE -H "Authorization: Bearer $AUTH_TOKEN" 'https://api.skedulo.com/webhooks/a0cd6a80-8a9d-4ed5-92f6-9c0e03b6281e'